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1. #KASPERSKY CUSTOMER SERVICE FULL#
2. #KASPERSKY CUSTOMER SERVICE VERIFICATION#
3. #KASPERSKY CUSTOMER SERVICE PASSWORD#

Well, looks like I'm changing all of my credit cards again. Complaint Type: Problems with Product/Service. Unless, of course, employees of the company are actually the ones perpetrating these schemes. It seems like these easy steps would have saved us all a lot of hardship. Also, they have security codes on credit cards for a reason. For example, how about actually verifying someone's CORRECT billing address before authorizing a charge.

#KASPERSKY CUSTOMER SERVICE VERIFICATION#

It would seem that DRI needs to step up their credit card verification process. They also somehow got a hold of my credit card number and expiration date. I've never heard of any such person, but they apparently also know my old mailing address (and NOT my billing address, I might add). The customer service rep said somebody with the email address placed this order. I finally found the number for DRI and called them at. What an freaking scam! The first five web pages that come up are consumer complaints and credit card fraud pages detailing various charges on unsuspecting consumers. That led me to Googling the company's name to try to find their contact information. They said they couldn't do anything about it since it was a "pending" charge, so I tried to contact the company directly.

I just noticed a charge of $59.95 from "DRI KASPERSKY LAB" on my account and contacted my bank. I would advise all to check your transactions often. As I type, I'm waiting to receive the email. I did ask for a confirmation # regarding the refund and was informed that it could be emailed to me. I will purchasing more items with cash versus bank debit/credit card in the future. Of course, I called my bank and cancelled the card and now have to wait up to 10 business days for a new card to arrive. I took notes and have names of individuals whom I spoke with but will not disclose as they were very kind and considerate despite my obvious aggressiveness towards a resolution. I was told that the case would be forwarded to their fraud department and to contact my bank to inform that the charge would be refunded within 5-7 business days. The supervisor would not give me information on the person who fraudulently used my card #: she could only inform that his or her email address ended in. The charge was located and I was verbally told that a refund would be processed immediately.

#KASPERSKY CUSTOMER SERVICE FULL#

my full bank statement.not! I was then transferred to a supervisor who convinced me to give my debit card # only. I was then asked to fax a copy of my bank statement to. did not match anything in their database. I spoke with a "customer service representative" who wanted additional personal information from me in order to look up this charge. I caught this within 48 hours, contacted my bank who located a phone # after googling. I discovered a charge for $139.95 on my online bank account from "DRI*". Please find the information for your region on the Consumer Support Contacts page (for home solutions) or Business Support Contacts page (for business solutions). I have paid for the security and not received a usable package so I would like a full refund of the £19.99 I paid.I thought consumers should know. You can contact technical support during phone support operation hours. I have phoned the Kaspersky help line and left 3 messages asking for them to phone me back but they have not done so! It kept saying I had Norton Security on my laptop so I agreed for its removal even though there is none and the the computer shut down but when it turned on again the same process of Norton Security occurred x 3 and the uploading of the security has not happened due to this issue. He then input the key into my laptop and left the security package to load. He then typed on my screen £149.99 for six months or £250 for 12 mths I then said I am not willing to pay that and asked if he worked for Kaspersky and he admitted he did not. He then alleged "You have been looking at porn!"

I told him I had not and I knew no one else could have used my laptop. My first concern began when he said " You have been looking at illegal sites?"

I was phoned and allowed remote access to my laptop to this person believing them to be from Kaspersky.

#KASPERSKY CUSTOMER SERVICE PASSWORD#

Multi-device protection with added parental controls, password management, VPN & optimization tools. Fast, flexible security that safeguards your data & privacy without getting in your way. Having told the person my issue he said I will get someone to phone you back in 5 minutes. Shop, stream, bank and browse the web securely with industry-leading protection for all your devices. I was sent a key and was not able to upload the key so rang the for assistance from Kaspersky. I purchased the above via their website on the 7th July 2021 as my Kaspersky current security was due to expire.